How to setup an email signature in Postbox on Windows
Install your HTML email signature in no time! Use our signature installer or follow our step-by-step guides to install your email signature in Postbox.
It's never been easier to create a new email signature for Postbox. Check out our beautiful email signature templates and easy to manage email signature software, that makes creating email signatures for Postbox a breeze.
Before you start
Before you start:
- Make sure your HTML email signature file is easily accessible.
- Open Postbox.
When you have completed the above steps, click on Install: Step-by-Step Guide below to follow our written installation guide with screenshots (recommended).
If you run into any issues during your HTML email signature installation in Postbox for Windows, please see the Troubleshooting FAQ for frequently asked questions, before contacting support through your member account.
Install: Signature Installer App
Installing your email signature via the app
Install your email signature once, then never worry again. Our signature installer app for Windows features auto-update functionality which syncs your email signature with our software, allowing it to automatically update when changes are made from your Email Signature Rescue account.
Open the Email Signature Rescue Installer app and click the ( + ) button to add a new signature.
Select your email client.
Select the email account you want to install your email signature into.
Paste your email signature key. If you have HTML file instead of a key, click Use File, then click and select your saved HTML email signature file.
Select to insert for replies/forwards if you would like, then click Install Signature.
The app will install your email signature into your email client for you, and automatically update it if changes are made to it by the Email Signature Rescue account holder.
Installer app not working?
You can report an issue with our Windows Installer App here or via the app.
Install: Step-by-Step Guide
Open your HTML email signature file in your web browser, then press Ctrl + A to select all, followed by Ctrl + C to copy.
IMPORTANT: Do not use your mouse to select the area, only use Ctrl + A as you may miss out on grabbing some of the code.
Switch to your Postbox mail client and select Tools from your top menu, then select Options.
A new window will open up with your options. Under your Accounts tab, select Identity then click the Edit button next to your signature.
Give your signature a name, then click inside the signature field below. Press Ctrl + V to paste your email signature and hit OK twice to go back to your Postbox main screen.
Click the Write/Compose icon at the top of your Postbox client and you will see your email signature is now automatically inserting into your emails from that account.
Congratulations! Your email signature is now installed and ready to use!
If you have tried our Step-by-Step Guide and Video Instructions for installing your signature into Postbox and you run into any issues, please read through this troubleshooting guide before contacting Support for further help.
My email signature does not look right when I paste it into Postbox
First check - has the user selected all of the HTML?
A majority of the time when this happens, the user installing the signature has not copied all of the relevant code before pasting it into Postbox. To ensure that all of the code from the signature is copied, the user needs to use Ctrl + A to select the signature when open in the browser or full screen preview and Ctrl + C to copy it. If the user uses their mouse to select the code, they may not select all of the HTML for the signature to work correctly, which will cause the signature to look different when pasted in.
Second check - has the user deleted all prior HTML/ characters/text from the signature settings box before pasting?
You need to make sure you delete everything from the signature box before you paste the signature in. If you do not delete everything before you paste your signature in, it will not work correctly. Delete all of the email signature from the signature settings box by selecting it all (Ctrl A) then hit Delete. Make sure that your cursor is at the top left of the signature box and you cannot select anything inside the box. You should not be able to move the cursor anywhere, it should remain in the top left corner. You may not be able to see it, the only way to ensure you have deleted it all it to double click around inside the box and delete anything you find. Now copy and re-paste in your email signature, using only Ctrl + A, Ctrl + C and Ctrl + V.
I am composing an email and I can't click on any links or social media icons
In compose mode, most email programs won't allow you to use the links in your email signature. Check to see if your email signature has been installed correctly by sending a test email to yourself instead. The links and social media icons should work when you receive the email.
Need more help?
Please contact our Member Support Team through your Email Signature Rescue account using the red help button for direct assistance.
Troubleshooting: Where do I find my email signature HTML file
Finding your email signature HTML file
- If you are an Email Signature Rescue member and are logged into your account, you can download your HTML file directly from your Dashboard, by clicking on the Download button.
- If you have been emailed your HTML file, go to the email and open the file in your web browser.
- If you have your HTML file saved on your computer hard drive, navigate to where you have saved the HTML file and open with your web browser.
Troubleshooting: I don't have an email signature HTML file
If you don't have an email signature HTML file, consider joining Email Signature Rescue now and get creating! We offer over 30 professionally designed and tested email signature templates, tools and features to create and manage your email signatures online and a whole lot more.