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How to setup an email signature in Postbox on Windows

Install your HTML email signature in no time! Use our signature installer or follow our step-by-step guides to install your email signature in Postbox.

It's never been easier to create a new email signature for Postbox. Check out our beautiful email signature templates and easy to manage email signature software, that makes creating email signatures for Postbox a breeze.

Before you start

Before you start:

  • Make sure your HTML email signature file is easily accessible.
  • Open Postbox.

Next Step

When you have completed the above steps, click on Install: Step-by-Step Guide below to follow our written installation guide with screenshots (recommended).

If you run into any issues during your HTML email signature installation in Postbox for Windows, please see the Troubleshooting FAQ for frequently asked questions, before contacting support through your member account.

Install: Step-by-Step Guide

1
Step One

Open your HTML email signature file in your web browser, then press Ctrl + A to select all, followed by Ctrl + C to copy.

IMPORTANT: Do not use your mouse to select the area, only use Ctrl + A as you may miss out on grabbing some of the code.

copy your HTML email signature

2
Step Two

Switch to your Postbox mail client and select Tools from your top menu, then select Options.

Select Settings

3
Step Three

A new window will open up with your options. Under your Accounts tab, select Identity then click the Edit button next to your signature.

select account and identity, then edit the signature

4
Step Four

Give your signature a name, then click inside the signature field below. Press Ctrl + V to paste your email signature and hit OK twice to go back to your Postbox main screen.

paste your email signature

5
Step Five

Click the Write/Compose icon at the top of your Postbox client and you will see your email signature is now automatically inserting into your emails from that account.

compose a new email

Congratulations! Your email signature is now installed and ready to use!

Troubleshooting: FAQ

If you have tried our Step-by-Step Guide and Video Instructions for installing your signature into Postbox and you run into any issues, please read through this troubleshooting guide before contacting Support for further help.


My email signature does not look right when I paste it into Postbox

First check - has the user selected all of the HTML?

A majority of the time when this happens, the user installing the signature has not copied all of the relevant code before pasting it into Postbox. To ensure that all of the code from the signature is copied, the user needs to use Ctrl + A to select the signature when open in the browser or full screen preview and Ctrl + C to copy it. If the user uses their mouse to select the code, they may not select all of the HTML for the signature to work correctly, which will cause the signature to look different when pasted in.

Second check - has the user deleted all prior HTML/ characters/text from the signature settings box before pasting?

You need to make sure you delete everything from the signature box before you paste the signature in. If you do not delete everything before you paste your signature in, it will not work correctly. Delete all of the email signature from the signature settings box by selecting it all (Ctrl A) then hit Delete. Make sure that your cursor is at the top left of the signature box and you cannot select anything inside the box. You should not be able to move the cursor anywhere, it should remain in the top left corner. You may not be able to see it, the only way to ensure you have deleted it all it to double click around inside the box and delete anything you find. Now copy and re-paste in your email signature, using only Ctrl + A, Ctrl + C and Ctrl + V.


I am composing an email and I can't click on any links or social media icons

In compose mode, most email programs won't allow you to use the links in your email signature. Check to see if your email signature has been installed correctly by sending a test email to yourself instead. The links and social media icons should work when you receive the email.


Need more help?

Please contact our Member Support Team through your Email Signature Rescue account using the red help button for direct assistance.

Troubleshooting: Where do I find my email signature HTML file

Finding your email signature HTML file

  • If you are an Email Signature Rescue member and are logged into your account, you can download your HTML file directly from your Dashboard, by clicking on the Download button.
  • If you have been emailed your HTML file, go to the email and open the file in your web browser.
  • If you have your HTML file saved on your computer hard drive, navigate to where you have saved the HTML file and open with your web browser.

Troubleshooting: I don't have an email signature HTML file

If you don't have an email signature HTML file, consider joining Email Signature Rescue now and get creating! We offer over 30 professionally designed and tested email signature templates, tools and features to create and manage your email signatures online and a whole lot more.

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Email Signature Software

Use our online Email Signature Software to create, customize and manage all your HTML email signatures. Learn More

Email Signature Templates

Customize over 20 professionally designed, coded and tested HTML email signatures using our online software. Learn More

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