Everything you need to know about creating and managing your email signatures. Find guides, tutorials, and answers to common questions.
A label is the prefix that comes before your contact details. For example, m. before mobile or a. before address. Here are the simple steps required to disable the label for a specific field:
A label is the prefix that comes before your contact details. For example, m. before mobile or a. before address.
To change a label, all you need to do is select the field that you want to change the label for, then click in the left text box and change your new label.
Making your contact detail or label bold or italicised is simple. Select the label, then press the Bold icon or Italic icon below.
To add a web link you need to select the contact field you want to add a link to, then click the link icon below and enter your web address in the text box.
Note: The link you see in the link box when you enable it is just dummy text, you need to add your own web URL here.
A mailto link is similar to a web link, but when clicked it will compose a new email from your default mail client and automatically enter your email address as the recipient.
Note: The email address you see in the mailto box when you enable it is just dummy text, you need to add your own email address here.
Our mailto box also allows you to add a subject to your mailto link. When the recipient clicks the mailto link, their mail client will compose a new email with your email address as the recipient and your defined subject already entered.
To add a subject to your mailto link you need to add the following string of text after your email address:
?subject=Email%20Subject
Duplicating an existing field is simple, all you need to do is ensure the field you want to duplicate isn't selected, then hover over that field and select the duplicate icon to the far right.
Deleting a duplicated field is simple as the process is the same as duplicating it. Hover over the unselected field, then to the far right click the x icon.
NOTE: This icon will only display if it's a duplicated field. Original fields cannot be deleted but can be disabled instead.
You can re-arrange the order of your fields by clicking the field, then dragging and dropping it above or below other fields.
NOTE: Your main contact details (Name, Credentials, Role, Company, Tagline) cannot be re-arranged and are locked to the positioning of the template.
Choose File
button then navigate to and select your custom icon that you wish to uploadNOTE: Your social icons will automatically be resized to 24px x 24px.
NOTE: If you experience issues with this feature, delete your icon then add a new one instead.
A primary image is the primary position where your image is located in your email signature. Generally a logo or headshot of yourself should be uploaded in the primary image position.
As a rule of thumb, your primary image should not exceed 100px wide or high, however, there are exceptions depending on your signature design.
A secondary image is the secondary position where your image is located in your email signature. Generally a headshot should be uploaded in the secondary image position but it can also be treated as a different position for your logo.
As a rule of thumb, your secondary image should not exceed 100px wide or high, however, there are exceptions depending on your signature design.
A base image is generally a banner or promotional image that displays at the bottom of your email signature.
You can add up to 4 base images to your signature. Here are the maximum dimensions for your base images:
Base images can also be uploaded at a larger height by selecting the vertical 600px x 600px layout, then using the Bypass Uploader option. Your image must be set at the correct dimensions when doing this.
Choose File
and navigate to the image you want to upload. Your image should be .jpg, .gif or .png.This can be done to swap primary and secondary images, or to swap the order of base images.
If you want to change the size of an image, crop it or add retina compatibility but have already uploaded it, then you can edit the image without having to re-upload.
Our Bypass Uploader checkbox should be used if your image is already at the correct dimensions and doesn't require editing on upload. What it does is uploads your image exactly as it is, without applying any cropping, resizing or compression which results in a crisper image.
The Scale for Retina and HiDPI Devices feature is extremely beneficial as it allows your images to display crisp and clear on retina and hi-dpi devices such as Macbook's and mobile phones.
Retina devices display at a higher resolution than your normal computer monitor, because of this an image that would usually display as crisp and clear on your monitor may appear slightly blurry to others using a retina device.
If you require a High Definition version of your image for use on Retina and HiDPI displays such as the latest iPhones, iPads and Surface Pro's, you should create your image at double the required finished dimensions at 72DPI resolution.
For example if you would like your image to display at 150 pixels wide by 50 pixels high, then you will need to create your image at 300 pixels wide by 100 pixels high.
Once you have done this you can upload this image and tick the "Scale for Retina and HiDPI devices" option, then you can crop and scale your image as normal OR also tick "Bypass uploader" to leave the image untouched before clicking Next.
You can change the entire design of any already created email signatures just by switching templates. Here's how to do this:
If you want to see a preview of our email signature templates, you can visit our Samples page.
For more examples of user created email signatures using different templates, visit our Examples page.
NOTE: Our text size uses a pixel value ranging from 8px to 14px. Outlook uses a point value for the text size so the text size will display as a different number to what you've set, but the text size itself will not change.
NOTE: All of our fonts listed are websafe fonts that are compatible with both Windows and Mac OS X. Alternative fonts cannot be added due to requiring CSS code isn't recognized by mail clients.
When changing your text, you have two options. A base color and a feature color. The feature color is for contact fields such as your name, company field and labels. The fields that use your feature color differ with each template.
Different mail clients have different positioning for body text within emails. Gmail for example has no indentation on the body text, whereas Outlook does. Our left margin width setting allows you to change the indentation of your email signature to align it with the body text when sending emails from your favourite mail client.
You won't be able to tell if it aligns until your email signature is installed. Once installed you can make changes in your Email Signature Rescue dashboard then re-install the signature.
Changing your vertical spacing will adjust the height between each row of information. There are three settings for your vertical spacing.
Some templates have separators in between each the contact details and between your name and role. If you don't want these in your email signature, they can be removed with the following steps.
NOTE: Some templates have two separator styles, you can switch one of these on/off or both if you wish.
Some templates have separators in between each the contact details and between your name and role. These separators can be customized with different symbols to add a unique touch to your email signature.
NOTE: Some templates have two separator styles, you can change the separator style for both of these.
In a bid to raise awareness about doing our bit to keep our carbon footprint as small as possible, we've added a green text feature to our email signatures. You can use this to remind your recipients to save your emails rather than print them, and that every little bit helps.
Some countries in Europe require that you include specific business information in your email signature. We've added a feature which allows you to do this.
Once Google Analytics is enabled, you then need to enable it for the link you wish to track by clicking the checkbox next to the link itself.
Once Short Links are enabled, you then need to enable it for the link you wish to shorten by clicking the checkbox next to the link itself.
If you're cancelling your plan within 7 days of signing up with us, you can request a refund through our Support Team and they will happily issue one for you. If you experience issues, please reach out to our Support Team before cancelling your plan.
If upgrading, you will only be charged for the difference in upgrade for the time remaining on your current subscription.
If downgrading, you will need to have a lesser amount than the plan you are trying to downgrade to. You will then be issued a refund for the remaining unused time on your plan.
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