Email Signature Rescue's Essential User Guide
If you're new to Email Signature Rescue and need a little help getting started, or simply want to learn the in's and out's of our powerful software, then this is the guide for you!
The following covers all features in Email Signature Rescue, giving step-by-step instructions for every feature within the software.
Profile Tab
Enable or disable fields
Enable or disable fields
To disable a field that is unwanted in your email signature, the process is simple.
- Select the field you would like to turn on or off
- Click on the power icon located underneath the text box
Enable or disable a label
Enable or disable a label
A label is the prefix that comes before your contact details. For example, m. before mobile or a. before address. Here are the simple steps required to disable the label for a specific field.
- Select the field you would like to turn the label on or off for
- Click on the power icon on the left side, located underneath the label
Change a label (change the m. before mobile, w. before website etc)
Change a label (change the m. before mobile, w. before website etc)
A label is the prefix that comes before your contact details. For example, m. before mobile or a. before address.
To change a label, all you need to do is select the field that you want to change the label for, then click in the left text box and change your new label.
Bolding or italicising text
Bolding or italicising text
Making your contact detail or label bold or italicised is simple. Select the label, then press the Bold icon or Italic icon below.
Add a web link to text
Add a web link to text
To add a web link you need to select the contact field you want to add a link to, then click the link icon below and enter your web address in the text box.
Note: The link you see in the link box when you enable it is just dummy text, you need to add your own web URL here.
Add a mailto (email address) link to text
Add a mailto (email address) link to text
A mailto link is similar to a web link, but when clicked it will compose a new email from your default mail client and automatically enter your email address as the recipient.
To add a mailto link you need to select the contact field you want to add a link to, then click the mail icon below and enter your email address in the text box.
Note: The email address you see in the mailto box when you enable it is just dummy text, you need to add your own email address here.
Our mailto box also allows you to add a subject to your mailto link. When the recipient clicks the mailto link, their mail client will compose a new email with your email address as the recipient and your defined subject already entered.
To add a subject to your mailto link you need to add the following string of text after your email address:
?subject=Email%20Subject
Duplicate or add a new field
Duplicate or add a new field
Duplicating an existing field is simple, all you need to do is ensure the field you want to duplicate isn't selected, then hover over that field and select the duplicate icon to the far right.
Delete a duplicated field
Delete a duplicated field
Deleting a duplicated field is simple as the process is the same as duplicating it. Hover over the unselected field, then to the far right click the x icon.
NOTE: This icon will only display if it's a duplicated field. Original fields cannot be deleted but can be disabled instead.
Re-arrange the order of fields
Re-arrange the order of fields
You can re-arrange the order of your fields by clicking the field, then dragging and dropping it above or below other fields.
NOTE: Your main contact details (Name, Credentials, Role, Company, Tagline) cannot be re-arranged and are locked to the positioning of the template.
Add Google Analytics tracking to a link
Add Google Analytics tracking to a link
With Email Signature Rescue you can add Google Analytics tracking to your links. Whether it be a text link, social icon or banner image, you can track your analytics for any of these.
Here's how to enable Google Analytics tracking in your account:
- Log in to your Email Signature Rescue account
- Select Member Profile
- Go to your Settings tab
- Enable Per Link for your Google Analytics setting
Now that Google Analytics tracking is enabled in your account, you need to enable which links you want to be tracked. Here's how to do this.
- Navigate to the text, icon or image link you want tracked
- You will see an Analytics icon with a checkbox next to it
- Tick the checkbox
Once your Analytics tracking is enabled, you will start receiving Analytics to your Google account. If you want more information on how to view your Analytics reports, visit our page here.
Links
Add a social icon link
Add a social icon link
- Select your Links tab.
- Click on the green Add a link button which will open a new panel.
- Under the Our Icons sub-heading, you can filter through over 300,000 unique social icons. Filter by Type, Colour, Shape and Size or search by name.
- Click on an icon to add it to your signature. The icon will now be shown in your email signature preview at the top and will be added to your list of icons and text links below.
- Select the link/chain icon or the email icon below on the social icon to add a web link or mailto link, then enter your website URL or email address.
- You can re-position your social icons by dragging and dropping them above or below one another.
Add a custom text link
Add a custom text link
- Select your Links tab.
- Click on the green Add a link button which will open a new panel.
- Under the Text Links sub-heading, you can enter any text you like and select a color for the text.
- Click the + Add Text Link button to add it to your email signature. The text link will now be shown in your email signature preview and will be added to the list of icons and text links below.
- Select the link/chain icon or the email icon below on the social icon to add a web link or mailto link, then enter your website URL or email address.
- You can re-position your text link and social icons by dragging and dropping them above or below one another.
Upload your own custom icons
Upload your own custom icons
- Select your Links tab.
- Click on the green Add a link button which will open a new panel.
- Under the Your Icons sub-heading, click the green Upload button.
- Click the
Choose File
button then navigate to and select your custom icon that you wish to upload. - Use the tool select the entire icon, then click the Save button.
NOTE: Your social icons will automatically be resized to 24px x 24px.
Add your custom icons to your email signature
Add your custom icons to your email signature
- Select your Links tab.
- Under the Your Icons sub-heading you will see your uploaded icons.
- Click the icon to add it to your email signature. The icon will appear in your signature preview above and will be added to the list below where you can add a link.
Delete your custom icons
Delete your custom icons
- Select your Links tab.
- Under the Your Icons sub-heading, you will see your uploaded custom icons.
- Click the x icon next to the icon then confirm the deletion prompt.
Add Call-To-Action text before your social icons or text links
Add Call-To-Action text before your social icons or text links
- Select your Links tab.
- In the bottom panel that displays your added social icons and text links, you will see a text box above each of the social icon links and the text links, with the words Follow Me and My Links inside.
- You can turn on the CTA text by pressing the on/off power icon below it, as well as customising the text and giving it bold or italic styling.
Sort social icons and text links
Sort social icons and text links
- Select your Links tab.
- In the bottom panel that displays your added social icons and text links, you will see a text box above each of the social icon links and the text links, with the words Follow Me and My Links inside.
- You can turn on the CTA text by pressing the on/off power icon below it, as well as customising the text and giving it bold or italic styling.
Delete a social icon or text link
Delete a social icon or text link
- Select your Links tab.
- In the bottom panel that shows your selected icons and text links, you will see an x icon on the right side.
- Press this icon to delete any unwanted social icons or text links.
Swapping a social icon
Swapping a social icon
- Select your Links tab.
- In the bottom panel that shows your selected icons and text links, you will see a Swap Icon button next to your added social icons.
- If you want to replace any of your icons with a new one, you can simply click the Swap Icon button, then click the new icon from the above gallery.
NOTE: If you experience issues with this feature, delete your icon then add a new one instead.
Images
What is a primary image?
What is a primary image?
A primary image is the primary position where your image is located in your email signature. Generally a logo or headshot of yourself should be uploaded in the primary image position.
As a rule of thumb, your primary image should not exceed 100px wide or high, however, there are exceptions depending on your signature design.
What is a secondary image?
What is a secondary image?
A secondary image is the secondary position where your image is located in your email signature. Generally a headshot should be uploaded in the secondary image position but it can also be treated as a different position for your logo.
As a rule of thumb, your secondary image should not exceed 100px wide or high, however, there are exceptions depending on your signature design.
What is a base image?
What is a base image?
A base image is generally a banner or promotional image that displays at the bottom of your email signature.
You can add up to 4 base images to your signature. Here are the maximum dimensions for your base images:
- 1 Base Image - 600px Wide x 100px High
- 2 Base Images - 300px Wide x 100px High
- 3 Base Images - 200px Wide x 100px High
- 4 Base Images - 150px Wide x 100px High
Base images can also be uploaded at a larger height by selecting the vertical 600px x 600px layout, then using the Bypass Uploader option. Your image must be set at the correct dimensions when doing this.
Upload a primary and secondary images
Upload a primary and secondary images
- Select your Images tab.
- Click the green Add an image button to the right of the primary or secondary image.
- A placeholder image will be added that you want to edit. Click the teal Edit button.
- Click
Choose File
and navigate to the image you want to upload. Your image should be .jpg, .gif or .png. - Drag the crop tool around your image to where you desire then click Next.
- Drag the slider to resize your image if you wish, then click Save.
Upload base images
Upload base images
- Select your Images tab.
- Scroll down to your Base Images section and select the layout you'd like to use.
- Once selected, click the green Add an image button
- Click the Edit button and upload your image.
- Repeat the process for each base image.
Add a website link to images
Add a website link to images
- Select your Images tab.
- Scroll down to the image you'd like to add a link for.
- Click the chain/link icon to the left of the Edit button.
- Type in your website URL.
Add a mailto link to images
Add a mailto link to images
- Select your Images tab.
- Scroll down to the image you'd like to add a link for.
- Click the envelope/email icon to the left of the Edit button.
- Type in your email address.
Add Google Analytics tracking to an image
Add Google Analytics tracking to an image
With Email Signature Rescue you can add Google Analytics tracking to your links. Whether it be a text link, social icon or banner image, you can track your analytics for any of these.
Here's how to enable Google Analytics tracking in your account:
- Log in to your Email Signature Rescue account
- Select Member Profile
- Go to your Settings tab
- Enable Per Link for your Google Analytics setting
Now that Google Analytics tracking is enabled in your account, you need to enable which links you want to be tracked. Here's how to do this.
- Navigate to the text, icon or image link you want tracked
- You will see an Analytics icon with a checkbox next to it
- Tick the checkbox
Once your Analytics tracking is enabled, you will start receiving Analytics to your Google account. If you want more information on how to view your Analytics reports, visit our page here.
Sort your primary and secondary images
Sort your primary and secondary images
- Select your Images tab.
- Click on the image and drag and drop it above or below the image you wish to swap the position with.
This can be done to swap primary and secondary images, or to swap the order of base images.
Sort your banner images
Sort your banner images
- Select your Messages tab.
- Click on the Banner Images field and drag it above or below your Privacy Text and Green Message.
This is for positioning your banner images above or below your message text. If you want to adjust the order of your banner images, please see How to sort your primary and secondary images above.
Edit an image
Edit an image
If you want to change the size of an image, crop it or add retina compatibility but have already uploaded it, then you can edit the image without having to re-upload.
- Select your Images tab.
- Click the Edit button to the right of the image.
- Follow the steps to crop and/or resize your image.
- Save your changes.
Delete an image
Delete an image
- Select your Images tab.
- Click the x icon to the far right of the image.
- Confirm the deletion in the prompt box.
What does Bypass Uploader do?
What does Bypass Uploader do?
Our Bypass Uploader checkbox should be used if your image is already at the correct dimensions and doesn't require editing on upload. What it does is uploads your image exactly as it is, without applying any cropping, resizing or compression which results in a crisper image.
What does Scale for Retina and HiDPI Devices do?
What does Scale for Retina and HiDPI Devices do?
The Scale for Retina and HiDPI Devices feature is extremely beneficial as it allows your images to display crisp and clear on retina and hi-dpi devices such as Macbook's and mobile phones.
Retina devices display at a higher resolution than your normal computer monitor, because of this an image that would usually display as crisp and clear on your monitor may appear slightly blurry to others using a retina device.
If you require a High Definition version of your image for use on Retina and HiDPI displays such as the latest iPhones, iPads and Surface Pro's, you should create your image at double the required finished dimensions at 72DPI resolution.
For example if you would like your image to display at 150 pixels wide by 50 pixels high, then you will need to create your image at 300 pixels wide by 100 pixels high.
Once you have done this you can upload this image and tick the "Scale for Retina and HiDPI devices" option, then you can crop and scale your image as normal OR also tick "Bypass uploader" to leave the image untouched before clicking Next.
Design
Changing the template
Changing the template
You can change the entire design of any already created email signatures just by switching templates. Here's how to do this:
- Go to your Design tab.
- Select a new template from the drop down box that says 'Please select your signature template'
If you want to see a preview of our email signature templates, you can visit our Samples page.
For more examples of user created email signatures using different templates, visit our Examples page.
Changing the text size
Changing the text size
- Go to your Design tab.
- Change the text box that says 'Please select your text size'
NOTE: Our text size uses a pixel value ranging from 8px to 14px. Outlook uses a point value for the text size so the text size will display as a different number to what you've set, but the text size itself will not change.
Changing the font style
Changing the font style
- Go to your Design tab.
- Change the dropdown box that says 'Please select your font'
NOTE: All of our fonts listed are websafe fonts that are compatible with both Windows and Mac OS X. Alternative fonts cannot be added due to requiring CSS code isn't recognized by mail clients.
Changing the text colors
Changing the text colors
When changing your text, you have two options. A base color and a feature color. The feature color is for contact fields such as your name, company field and labels. The fields that use your feature color differ with each template.
To change your Base Color:
- Go to your Design tab.
- Click on the color picker for your Base Color, then select your color. If you require a specific shade of color, you can type in or paste the hexdecimal color value in the box.
To change your Feature Color:
- Go to your Design tab.
- Click on the color picker for your Feature Color, then select your color. If you require a specific shade of color, you can type in or paste the hexdecimal color value in the box.
Changing the left margin width
Changing the left margin width
Different mail clients have different positioning for body text within emails. Gmail for example has no indentation on the body text, whereas Outlook does. Our left margin width setting allows you to change the indentation of your email signature to align it with the body text when sending emails from your favourite mail client.
- Go to your Design tab.
- Change the dropdown box that says 'Change the left margin width'.
You won't be able to tell if it aligns until your email signature is installed. Once installed you can make changes in your Email Signature Rescue dashboard then re-install the signature.
Changing the vertical spacing
Changing the vertical spacing
Changing your vertical spacing will adjust the height between each row of information. There are three settings for your vertical spacing.
- Go to your Design tab.
- Select the 'Change the vertical spacing' dropbox and change it to either Micro, Small or Regular.
Removing separators
Removing separators
Some templates have separators in between each the contact details and between your name and role. If you don't want these in your email signature, they can be removed with the following steps.
- Go to your Design tab.
- Where is says Select Separator Style, click the Off switch.
NOTE: Some templates have two separator styles, you can switch one of these on/off or both if you wish.
Changing the separator style
Changing the separator style
Some templates have separators in between each the contact details and between your name and role. These separators can be customized with different symbols to add a unique touch to your email signature.
- Go to your Design tab.
- Where is says Select Separator Style, click the drop down box and select your symbol of choice.
NOTE: Some templates have two separator styles, you can change the separator style for both of these.
Messages
Add a legal disclaimer or privacy text
Add a legal disclaimer or privacy text
Adjusting your Disclaimer/Privacy Text
- Go to your Messages tab.
- Click on your Privacy Text field and press the top power icon to switch it on.
- Click inside the top text box to change our default privacy text and add your own.
Customizing your Read More link
- Go to your Messages tab.
- Click on your Privacy Text field and press the bottom power icon to switch it on.
- You can adjust your read more link by editing the text or enabling/disabling the bold and italic styling.
- Link through to your terms and conditions by clicking the link icon and adding your website URL.
Add a green text message
Add a green text message
In a bid to raise awareness about doing our bit to keep our carbon footprint as small as possible, we've added a green text feature to our email signatures. You can use this to remind your recipients to save your emails rather than print them, and that every little bit helps.
How to add a green text message:
- Go to your Messages tab.
- Select your Green Message field and enable it by selecting the power icon.
- Customize your green message by editing the text box, or use our own. You can then change your green message icon if you wish.
Why not use one of these examples?
- Think before you print
- Save trees, save paper
- Please consider the environment before printing
Sort the position of my messages and banner images
Sort the position of my messages and banner images
- Go to your Messages tab.
- Click on the field you wish to re-position, then drag and drop it above or below the others.
Add registered office details (European Law Compliance)
Add registered office details (European Law Compliance)
Some countries in Europe require that you include specific business information in your email signature. We've added a feature which allows you to do this.
- Go to your Messages tab.
- Tick the required check box according to your country law. This will be one of the following, if not both:
- Are you a public (LLP) or private (Ltd) company based in the UK?
- Are you a company based in Europe?
- Some options will be provided when the check box is ticked. Enter your business details as required.
Distributing and installing your email signature
Installing your email signature
Installing your email signature
Once you have finished editing your email signature, you need to install it. The installation instructions differ depending on which email client you're using so we've written installation guides for each of our supported email clients. Depending on your email client, there will be options for manual installation (usually a simple copy and paste into your email client) or you can download an installer app for Windows, MacOS and Browser which installs the signature for you using a Key.
When your email signature file or key is emailed from our system, a link to our installation guides will be sent along with it. The recipient can then select their email client and follow the instructions to install their signature in minutes.
All of our installation guides can be found from our website by going to the Works With menu, then selecting your email client. Alternatively you can find all installation guides here.
Copying the email signature key
Copying the email signature key
For users with access to the Email Signature Rescue Dashboard, you can copy the Key from the Email Signature Rescue Dashboard, by clicking the Key icon next to the corresponding email signature.
You need to paste the key in any of our Windows, MacOS or Browser Installers. This will install the signature for you.
Another added benefit of using the key installation method is the ability you to push updates/changes to the email signatures from the Email Signature Rescue Dashboard, directly to the email signatures installed in the email client. There's no need to reinstall the email signature each time you make changes.
Email a key
Email a key
Once you have finished editing an email signature, you may need to email the key to yourself or whoever the signature is for.
Our email key feature when used will send an automated email to the email address entered within the signature. In this email will be unique key id, as well as a link to our installation guides which can be easily followed to have the signature installed within minutes.
You can email an individual key by pressing Email Key next to the corresponding email signature on your Dashboard.
Email all keys in your account
Email all keys in your account
Once you have finished editing your email signatures, you may need to send keys to your colleagues, or clients. Rather than clicking the email key button for each email signature individually, we've added an Email All Keys button for you.
In your dashboard you will see a button above your email signatures and just to the right of your search box. Click the Email All Keys button and confirm the prompt.
All email signature keys will be sent to the default email address defined within their email signature.
Once the user receives their key, the follow the installation guide which is linked in the email, download the Windows, MacOS or Browser software and install their email signature using the supplied key.
Another added benefit of using the key installation method is the ability for the Email Signature Rescue Account Admin to push updates/changes to the email signatures from the Email Signature Rescue Dashboard, directly to the email signatures installed in the email client. There's no need to reinstall the email signature each time you make changes.
Assigning a new key to a signature
Assigning a new key to a signature
Email a finished email signature
Email a finished email signature
Once you have finished editing an email signature, you may need to email it to yourself or whoever the signature is for.
Our email feature when used will send an automated email to the email address entered within the signature. In this email will be the email signature file attached, as well as a link to our installation guides which can be easily followed to have the signature installed within minutes.
When editing the email signature, simply click the Email button from the toolbar on the right side.
Email all signature files at once
Email all signature files at once
Once you have finished editing your email signatures, you may need to email them to your colleagues, clients or whoever they are for. Rather than clicking the email button for each email signature individually, we've added an Email All button for you.
In your dashboard you will see a button above your email signatures and just to the right of your search box. Click the Email All button and confirm the prompt.
All email signatures will be sent to the email address defined within their email signature.
Copying your email signature code
Copying your email signature code
Once you have finished editing an email signature, you may need to copy the email signature code for your installation. There are a few ways you can do this.
The first is to copy the code directly from our system which can be done from either your dashboard or from your edit signature screen.
When editing the email signature, simply click the Grab Code button from the toolbar on the right side. You will then need to highlight the code and copy it.
You can also use the Grab Code button from your dashboard.
The third method is to download your email signature file, then open it within a text application such as Notepad or TextEdit.
Download a finished email signature
Download a finished email signature
Once you have finished editing an email signature, you may need to download it to your computer.
You can do this one of two ways. The first is to click the Download button from the toolbar on the right side from your edit signature screen.
The second is to download it from your dashboard. Under the install section you'll see a range of options including a Download button.
Download all signature files as a .zip
Download all signature files as a .zip
Once you have finished editing your email signatures, you may need to download them. To do this, you have a Download All button located on your dashboard so you don't have to download them all individually.
Your email signatures will be downloaded as a .zip file.
Dashboard
How do I know how many signatures I have used?
How do I know how many signatures I have used?
On your Dashboard above your Create New Signature button you can see how many signatures have been used in your account.
The text displays that you are using 'X out of X signatures'.
Delete an email signature
Delete an email signature
- Log in to your Email Signature Rescue account
- From your dashboard you will see your list of email signatures. To the far right, hit the Delete button
Duplicate an email signature
Duplicate an email signature
- Log in to your Email Signature Rescue account
- From your dashboard you will see your list of email signatures. To the right of your signature, hit the Duplicate button.
- Enter the name, role and email address for your new email signature.
- All styling and contact details will be duplicated when the new email signature is created, you can then edit the contact details if required.
Search for a specific email signature
Search for a specific email signature
If you have a large account and want to find email signatures for a specific user, you can type their name into the search box and hit enter rather than having to filter through pages of signatures.
- Log in to your Email Signature Rescue account.
- From your Dashboard, click inside the search box and type in the name of the user.
- Click Go or hit Enter.
Default Images
What is a default image?
What is a default image?
A default image is a global image that can be applied to all email signatures across your account.
You can upload a default image for your primary, secondary and base images which can then be applied to your email signatures without having to upload it multiple times. Simply select the Use Default Image option from your Images tab when editing your signature and it will use your default image instead.
Default images can also be updated automatically in the email signatures without requiring a re-install. To do this, you just have to Edit the uploaded image file and replace it with an image of the same dimensions and file type.
NOTE: The email signature may require a re-install in some mail clients such as Gmail if installed directly into Gmail's settings.
When should I use a default image?
When should I use a default image?
If all or most of the email signatures in your account are going to be using the same primary, secondary and/or base images then you should be using the default image option.
Uploading your images as a default image will save you having to upload the image over and over again for each new email signature. Instead, you can upload the image as a default image, then set your email signature to Use Default Image. When duplicating this email signature, it will duplicate the Use Default Image setting and pull in the image for you removing the need to upload images again.
If you're planning on updating your banner images regularly whether it be for deals, promotions or events, you should use a default base image. When you go to update the banner, all you need to do is replace the image with one of the same dimensions and file type and the banner will automatically be updated within your mail client.
How to upload a default Primary Image
How to upload a default Primary Image
- Login to your Email Signature Rescue account.
- From your dashboard at the top right of your screen, select Default Images.
- Under your Primary Image section, click the Add Primary Image button.
- A placeholder image will be created, click the Edit button.
- Click the
Choose File
button and navigate to your saved file that you'd like to upload as your default primary image. - Use the crop tool to select the area of your image that you'd like to show. We suggest cropping it as close to the edges of the image itself to reduce excess spacing. Press Next.
TIP: You can hold the Shift key to get a perfectly square or circular crop. - Move the slider to the left or right to scale the size of your cropped image. Once you have the right size, press Save.
- Your image will now be uploaded as a default primary image. You can add a web link or mailto link to it if you wish.
NOTE: Don't forget to select Use Default Image in your email signatures to apply the default image to them.
How to upload a default Secondary Image
How to upload a default Secondary Image
- Login to your Email Signature Rescue account.
- From your dashboard at the top right of your screen, select Default Images.
- Under your Secondary Image section, click the Add An Image button.
- A placeholder image will be created, click the Edit button.
- Click the
Choose File
button and navigate to your saved file that you'd like to upload as your default secondary image. - Use the crop tool to select the area of your image that you'd like to show. We suggest cropping it as close to the edges of the image itself to reduce excess spacing. Press Next.
TIP: You can hold the Shift key to get a perfectly square or circular crop. - Move the slider to the left or right to scale the size of your cropped image. Once you have the right size, press Save.
- Your image will now be uploaded as a default secondary image. You can add a web link or mailto link to it if you wish.
NOTE: Don't forget to select Use Default Image in your email signatures to apply the default image to them.
How to upload a default Base Image
How to upload a default Base Image
- Login to your Email Signature Rescue account.
- From your dashboard at the top right of your screen, select Default Images.
- Under your Base Images section, select the drop-down box and choose the desired layout for your base image(s). The layouts are as follows:
- Horizontal
- 1 Banner - 600px x 100px
- 2 Banners - 300px x 100px
- 3 Banners - 200px x 100px
- 4 Banners - 150px x 100px
- 1 Banner - 600px x 600px
- 2 Banners - 300px x 300px
- 3 Banners - 200px x 200px
- 4 Banners - 150px x 150px
Vertical
- Click Add an Image for Banner Image 1.
- Click the
Choose File
button and navigate to your saved file that you'd like to upload as your default secondary image. - Use the crop tool to select the area of your image that you'd like to show. We suggest cropping it as close to the edges of the image itself to reduce excess spacing. Press Next.
TIP: You can hold the Shift key to get a perfectly square or circular crop. - Move the slider to the left or right to scale the size of your cropped image. Once you have the right size, press Save.
- Repeat the upload process for the rest of your banner images if you have any.
NOTE: Don't forget to select Use Default Image in your email signatures to apply the default image to them.
How to add a link to a default image
How to add a link to a default image
- Login to your Email Signature Rescue account.
- From your dashboard at the top right of your screen, select Default Images.
- Scroll down to the uploaded image that you want to add a link to and click the chain/link icon.
- Enter your website URL.
How to add a mailto link to a default image
How to add a mailto link to a default image
- Login to your Email Signature Rescue account.
- From your dashboard at the top right of your screen, select Default Images.
- Scroll down to the uploaded image that you want to add a link to and click the envelope/email icon.
- Enter your email address.
How to add Google Analytics tracking to default images
How to add Google Analytics tracking to default images
With Email Signature Rescue you can add Google Analytics tracking to your links. Whether it be a text link, social icon or banner image, you can track your analytics for any of these.
Here's how to enable Google Analytics tracking in your account:
- Log in to your Email Signature Rescue account
- Select Member Profile
- Go to your Settings tab
- Enable Per Link for your Google Analytics setting
Now that Google Analytics tracking is enabled in your account, you need to enable tracking on the image you've linked. Here's how to do this.
- Go to your Default Images tab.
- Scroll down to the image and to the far right you will see a grey analytics button icon with a checkbox next to it.
- Tick the checkbox and it will then turn blue.
Once your Analytics tracking is enabled, you will start receiving Analytics to your Google account. If you want more information on how to view your Analytics reports, visit our page here.
How to sort default images
How to sort default images
- Login to your Email Signature Rescue account.
- From your dashboard at the top right of your screen, select Default Images.
- Scroll down to the images that you want to sort.
- If you have a primary and secondary image, you can drag and drop them above/below one another to sort positions.
If you have base images, you can drag and drop them above/below one another to sort positions.
You can also switch the position of you banner images with your Privacy Text message and/or Green Message. Go to your Messages tab then drag and drop them above or below one another to sort them.
How to edit a default image so it automatically updates without re-installing
How to edit a default image so it automatically updates without re-installing
- Login to your Email Signature Rescue account.
- From your dashboard at the top right of your screen, select Default Images.
- Click Edit on your uploaded image.
- Once the upload window opens up, click the Remove button.
- Go ahead and upload your image, but make sure it's the same dimensions and file type as your previous image.
NOTE: If you've installed your email signature directly into Gmail's settings, please keep in mind that your email signature will require a re-install in order to update.
How to delete a default image
How to delete a default image
- Login to your Email Signature Rescue account.
- From your dashboard at the top right of your screen, select Default Images.
- Click the x icon to the far right of the image.
- Confirm the deletion in the prompt box.
Account Settings
Client Profile
How do I change my password?
- Go to your Member Profile then select your Client Profile tab.
- Enter your new password in the Change Password field.
- Confirm your new password in the field below.
- Click Save & Update at the bottom of the page.
How do I change my login address or username?
- Go to your Member Profile then select your Client Profile tab.
- Enter your new email address or a username which will be used to login in the Username field.
- Click Save & Update at the bottom of the page.
How do I change my notification email?
- Go to your Member Profile then select your Client Profile tab.
- Enter your email address in the Email field. This will be the new address that your notification emails will be sent to.
- Click Save & Update at the bottom of the page.
How do I find my member ID?
- Go to your Member Profile then select your Client Profile tab.
- At the top of your Client Profile you will see your Member/Client ID.
How do I update my billing details?
- Go to your Member Profile then select your Client Profile tab.
- Below you will see all of your billing information. You can update your address, postal code etc if required.
Settings
How do I enable Google Analytics?
- Go to your Member Profile.
- Select your Settings tab.
- Switch Google Analytics from OFF ALL to Per Link.
- Click Save & Update.
Once Google Analytics is enabled, you then need to enable it for the link you wish to track by clicking the checkbox next to the link itself.
How do I enable Short Links?
- Go to your Member Profile.
- Select your Settings tab.
- Switch Short Links from OFF ALL to either ON ALL or Per Link.
- Click Save & Update.
Once Short Links ars enabled, you then need to enable it for the link you wish to shorten the link for by clicking the checkbox next to the link itself.
How do I enable the CDN?
- Go to your Member Profile.
- Select your Settings tab.
- Switch CDN from OFF to ON.
- Click Save & Update.
How do I change my character encoding?
- Go to your Member Profile.
- Select your Settings tab.
- Select the Character Encoding checkbox and select one of the suitable options.
- Click Save & Update.
Plan
How do I cancel my plan?
- Go to your Member Profile.
- Select your Plans tab.
- Press the red Cancel Plan button.
If you're cancelling your plan within 7 days of signing up with us, you can request a refund through our Support Team and they will happily issue one for you. If you experience issues, please reach out to our Support Team before cancelling your plan.
How do I upgrade or downgrade my plan?
- Go to your Member Profile.
- Select your Plans tab.
- Press the green Change Plan button.
- Select the plan you want to upgrade or downgrade to from the dropdown box.
- Agree to terms and conditions and confirm
If upgrading, you will only be charged for the difference in upgrade for the time remaining on your current subscription.
If downgrading, you will need to have a lesser amount than the plan you are trying to downgrade to. You will then be issue a refund for the remaining unused time on your plan.
How do I check when my next payment is due?
- Go to your Member Profile.
- Select your Plans tab.
- Your next payment information will be displayed here.
How do I check how much my next plan payment will cost me?
- Go to your Member Profile.
- Select your Plans tab.
- Your next payment information will be displayed here.