How to setup an email signature in eM Client
Install your HTML email signature in no time! Use our signature installer or follow our step-by-step guides to install your email signature in eM Client.
It's never been easier to create a new email signature for eM Client. Check out our beautiful email signature templates and easy to manage email signature software, that makes creating email signatures for eM Client a breeze.
Before you start
Before you start:
- Make sure your HTML email signature file is easily accessible.
- Open your eM Client.
When you have completed the above steps, click on Install: Step-by-Step Guide below to follow either our written guide or the video guide.
If you run into any issues during your HTML email signature installation in eM Client, please see the Troubleshooting FAQ for frequently asked questions, before contacting support through your member account.
Install: Step-by-Step Guide
Watch the Video Guide
Rather watch how to install your email signature? Check out the video below for full step-by-step instructions on how to install your email signature in eM Client.
Follow the Step-by-Step Guide
Download or save your HTML email signature file to your computer, then open it in your web browser.
Once the Email Signature is open in your web browser, press CTRL + A to highlight the signature, then press CTRL + C to copy the signature.
IMPORTANT: Do not use your mouse to select the area, only use Ctrl + A as you may miss out on grabbing some of the code.
Open eM Client and select Menu at the top left, then Tools > Settings.
Select Mail on the left hand side, then select Templates and Signatures from the new menu options that appear under the Mail tab. Click on the Signatures... button.
A new window will open up. Click on Add.
Another window will open. Enter a name for your signature, then click inside the field below and press Ctrl + V to paste your signature into the editor box.
Press OK on both windows until you get back to the Template and Signatures screen. Now you need to assign your signature to the correct email account and choose if you want your signature to insert automatically for you on all new emails, forwards and replies. To do this, simply select your account from the dropdown boxes under the Signatures section.
Press Apply then OK. From your main screen, click the + New button to compose a new email. You will see your email signature is automatically inserted.
Congratulations! Your email signature is now installed and ready to use!
If you have tried all of our installation methods for eM Client and you run into any issues, please read through this troubleshooting guide before contacting Support for further help.
My email signature does not look right when I paste it into eM Client
First check - has the user selected all of the HTML?
A majority of the time when this happens, the user installing the signature has not copied all of the relevant code before pasting it into eM Client. To ensure that all of the code from the signature is copied, the user needs to use Ctrl A to select the signature when open in the browser or full screen preview and Ctrl C to copy it. If the user uses their mouse to select the code, they may not select all of the HTML for the signature to work correctly, which will cause the signature to look different when pasted in.
Second check - has the user deleted all prior HTML/ characters/text from the signature settings box before pasting?
You need to make sure you delete everything from the signature box before you paste the signature in. If you do not delete everything before you paste your signature in, it will not work correctly. Delete all of the email signature from the signature settings box by selecting it all (Ctrl A) then hit Delete. Make sure that your cursor is at the top left of the signature box and you cannot select anything inside the box. You should not be able to move the cursor anywhere, it should remain in the top left corner. You may not be able to see it, the only way to ensure you have deleted it all it to double click around inside the box and delete anything you find. Now copy and re-paste in your email signature, using only Ctrl A, Ctrl C and Ctrl V.
When I compose an email message, it's composing in plain text
If you don't see any images or colors, or your email signature has lost it's formatting when you compose a new message, it's most likely that you have your compose settings are set to plain text. Go to Tools > Settings > Mail > Compose, then under Mail Format, change the format to HTML.
Need more help?
Please contact our Member Support Team through your Email Signature Rescue account using the red help button for direct assistance.
Troubleshooting: Where do I find my email signature HTML file
- If you are an Email Signature Rescue member and are logged into your account, you can download your HTML file directly from your Dashboard, by clicking on the Download button.
- If you have been emailed your HTML file, go to the email and open the file in your web browser.
- If you have your HTML file saved on your computer hard drive, navigate to where you have saved the HTML file and open it in your web browser.
Troubleshooting: I don't have an email signature HTML file
If you don't have an email signature HTML file, consider joining Email Signature Rescue now and get creating! We offer over 20 professionally designed and tested email signature templates, tools and features to create and manage your email signatures online and a whole lot more.