How to setup an email signature in Mail Pilot

You will need:

• Google Chrome or Mozilla Firefox installed. If you don't have either of these installed yet, you can install them from the links below.
• Your email signature file (.html file) open in Google Chrome or Mozilla Firefox, or be logged into your Email Signature Rescue account with your signature open in Full Screen Preview.
• To have Mail Pilot open.

Next Step

Click on our Install: Step-by-Step Guide below to follow our written installation guide with screenshots.

If you run into any issues during your HTML email signature installation in Mail Pilot, please see the Troubleshooting FAQ for frequently asked questions, before contacting support through your member account.

IMPORTANT: Do NOT use Safari during the installation process as it may cause formatting issues. Copy your email signature from Google Chrome or Mozilla Firefox instead.

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Step One

Login to your Email Signature Rescue account and click edit on the email signature you are setting up. Once you are in edit mode, click on the full screen preview button to open your email signature in a full screen view.

If you don't have an account, open your supplied HTML file in Google Chrome or Mozilla Firefox.

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Step Two

Once the Email Signature is open in your web browser, press CTRL + A (Command + A for Mac) to highlight the signature, then press CTRL + C (Command + C for Mac) to copy the signature.

Important: Do not use your mouse to select the area, only use Ctrl + A (or Command + A) as you may miss out on grabbing some of the code.

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Step Three

Open Mail Pilot.

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Step Four

From your top toolbar, select Mail Pilot then Preferences.

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Step Five

Click on the Signatures tab from your Preferences window, select your mail account and click inside your signature field. Press Cmd + V to paste your copied signature, then close your Preferences.

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Step Six

Compose a new email and you will see your email signature is automatically inserted.

All Finished!

That's it. Try your email signature now by composing an email to yourself or a friend!

If you have tried our Written Instructions for installing your signature into Mail Pilot and you run into any issues, please read through this troubleshooting guide before contacting Support for further help.

My images are stacked under one another instead of side-by-side

This issue occurs when copying your email signature from Safari. If you're experiencing this, you will need to open your email signature's HTML file in Google Chrome or Mozilla Firefox (or be logged into your Email Signature Rescue account using Chrome or Firefox if copying from Fullscreen Preview) then copy the signature from there.

My email signature doesn't look right when I paste it or send an email

More than likely, you have used your mouse to highlight the html email signature file in the browser. Don't use your mouse, only use Cmd + A (hold the Cmd key and press A at the same time) to select all of your email signature. If you use your mouse, you may miss out on some of the vital code needed to make your signature work correctly.

Another cause to this could be that you've used Safari to copy your email signature from and not Google Chrome or Mozilla Firefox. Using Safari will cause formatting issues. To resolve this, install Google Chrome or Mozilla Firefox from our Before You Start screen and copy your signature from one of these browsers instead.

I am composing an email and I can't click on any links or social media icons

In compose mode, most email programs won't allow you to use the links in your email signature. Check to see if your email signature has been installed correctly by sending a test email to yourself instead. The links and social media icons should work when you receive the email.

Need more help?

Please contact our Member Support Team through your Email Signature Rescue account using the red help button for direct assistance.

• If you are an Email Signature Rescue member and are logged into your account, you can download your HTML file directly from your Dashboard, by clicking on the Download button.
• If you have been emailed your HTML file, go to the email and open the file in Google Chrome or Mozilla Firefox.
• If you have your HTML file saved on your computer hard drive, navigate to where you have saved the HTML file and open with Google Chrome or Mozilla Firefox.

If you don't have an email signature HTML file, consider joining Email Signature Rescue now and get creating! We offer over 20 professionally designed and tested email signature templates, tools and features to create and manage your email signatures online and a whole lot more.

Join Email Signature Rescue now