How to install your HTML email signature in Outlook 2019 on Windows
Install your HTML email signature in no time! Use our signature installer or follow our step-by-step guides to install your email signature in Outlook 2019.
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Before you start
Before you start:
- You need to have either your email signature key or your HTML signature file available.
Which installation option should I choose?
Signature Installer App
If you're an Email Signature Rescue member, you will have a signature key and a HTML email signature file. You should use our signature installer app as it makes the installation process simple and prevents user error during install.
The bonus of using the signature installer app is that it features auto-update functionality and will automatically update your signature in your email client whenever changes are made to it via Email Signature Rescue, preventing the need to re-install.
Why use the Basic Guide or Advanced Guide?
Installing via the Basic Guide is the fastest installation method, but doesn't yield great results as Outlook will compress your images as it converts your email signature to MS Word coding.
Installing via the Advanced Guide is a little more difficult, but recommend. It will ensure your HTML code remains in tact and will prevent Outlook from compressing your images.
When installing your email signature via the advanced method, you are replacing the Outlook code which means your signature code will be exactly as created and your default images will automatically update if replacing them in your Email Signature Rescue account.
If you run into any issues during your HTML email signature installation in Outlook 2019 on Windows, please see the Troubleshooting FAQ for frequently asked questions, before contacting support through your member account.
Install: Signature Installer App
Using the Signature Installer App
Install your email signature once, then never worry again. Our signature installer app for Windows features auto-update functionality which syncs your email signature with our software, allowing it to automatically update when changes are made from your Email Signature Rescue account.
Launch the Email Signature Rescue Installer app and click the ( + ) button to add a new signature.
Select your email client.
Select the email account you want to install your email signature into.
Paste your email signature key. If you have HTML file instead of a key, click Use File, then click and select your saved HTML email signature file.
Select to insert for replies/forwards if you would like, then click Install Signature.
The app will install your email signature into your email client for you, and automatically update it if changes are made to it by the Email Signature Rescue account holder.
Installer app not working?
You can report an issue with our Windows Installer App here or via the app.
Install: Basic Guide (Copy & Paste)
Open your HTML email signature file in your web browser.
Press Ctrl + A to select the entire email signature, then press Ctrl + C to copy it.
IMPORTANT: Do not use your mouse to select the area, only use Ctrl + A as you may miss out on grabbing some of the code.
Switch to Outlook 2019 and click File at the top left of your toolbar, then select Options.
Select Mail from the sidebar and click the Signatures... button.
Click New and enter a name for your email signature, press OK.
Click inside the signature editor and paste your copied signature by pressing Ctrl + V.
NOTE: Your email signature may not display correctly in the signature editor. This is normal and is due to the small size of the window. Your signature will display correctly when you compose a new email.
Congratulations! Your email signature is now installed and ready to use!
Install: Advanced Guide (Recommended)
This is our advanced guide for installing a HTML email signature in Outlook 2019. These instructions should be followed if:
- The Signature Installer App isn't working for you
- You want to install your email signature manually without Outlook affecting your signature code
Watch our Advanced Video Guide
Rather watch how to install your email signature? Check out the video below for full step-by-step instructions on how to install your email signature in Outlook 2019 via the Advanced Install.
NOTE: Although the video is for Outlook 2016, the video also applies for Outlook 2019.
Read the Advanced Video Guide
Download your HTML email signature file to your computer from your dashboard, or if you have had it emailed to you, then save it in an accessible location.
Open Outlook 2019 and go to your Signature settings. You can get there by selecting File > Options > Mail > Signatures...
Create a new signature and enter a name, then click OK.
On the right hand side, assign that signature to send with New Messages and Replies/Forwards.
Click OK so you're back to the Outlook Options window, then whilst holding Ctrl, click the Signatures... button.
File Explorer should open up to the file location of your Outlook signature files and in here you should see 1 folder and 3 files with the name of the signature you just created.
Delete the .htm file, then navigate to the email signature file we created earlier, copy it and paste it into the Outlook file location. Rename this file with the same name that the deleted file had which will be the same as the other two files. Make sure that the extension is .htm and not .html.
What you've essentially just done is replaced the Outlook created signature file with your own code so that Outlook can't edit your signature or code.
Congratulations! Your email signature is now installed and ready to use!
NOTE: If this Advanced process is too hard, try the Easy Guide above. You can also check out the Troubleshooting tabs below for further help. If you're a member, contact support through your member account for additional help.
If you have tried all of our installation methods for Outlook 2019 and you run into any issues, please read through this troubleshooting guide before contacting Support for further help.
Email Signature Rescue members:
We now have a Signature Installer App that will install your email signature in Outlook 2019 in seconds!Download the Windows Installer App
When should I use the Advanced Instructions?
You should use the Advanced Instructions if you:
- are using a HTML email signature file produced by our Email Signature Rescue software but cannot install your email signatures using our Installer App and have been advised by Support Staff to follow these instructions instead
- are having issues with installing your email signature using our Basic Installation Guide
- want images to be less blurry
- want images to not show as attachments in some Mac email clients
The reason the images may be blurry using our Basic Installation Guide, is because when you paste the email signature into the settings, Outlook saves your images and compresses them, and then attaches them to the email message in it's own way. If you paste the HTML directly into Outlook's created HTML file and override the Outlook created HTML (following the Advanced Instructions or using our Installer App), it will no longer serve the blurry, compressed images that Outlook created, it will serve the images correctly, from the web server, as per your HTML file's instructions.
The images in my signature are still blurry or distorted and I'm using the Installer App or Advanced Installation Guide
If the images in your email signature are still distorted or quite blurry, it could be a display setting on your computer. Go to Control Panel > Display in your computer's settings. There you will see three text size options for 100%, 125% and 150%. If your computer is not set at 100%, it can cause the signature to look distorted when it's pasted in. Change the settings to 100% and press Apply to save them. Then re-install the email signature.
My email signature images are showing as attachments in some email software
If you are concerned about images showing as attachments when you send emails to some Apple Mac email clients, use the Installer App or Advanced Instructions to install your email signature. As explained above, this will force Outlook to use the images located directly on the web server, and not the ones it creates, compresses and attaches instead.
My email signature does not look right when I paste it into Outlook 2019
First check - has the user selected all of the HTML?
A majority of the time when this happens, the user installing the signature has not copied all of the relevant code before pasting it into Outlook 2019. To ensure that all of the code from the signature is copied, the user needs to use Ctrl A to select the signature when open in the browser or full screen preview and Ctrl C to copy it.If the user uses their mouse to select the code, they may not select all of the HTML for the signature to work correctly, which will cause the signature to look different when pasted in.
Second check - has the user deleted all prior HTML/ characters/text from the signature settings box before pasting?
You need to make sure you delete everything from the signature box before you paste the signature in. If you do not delete everything before you paste your signature in, it will not work correctly. Delete all of the email signature from the signature settings box by selecting it all (Ctrl A) then hit Delete. Make sure that your cursor is at the top left of the signature box and you cannot select anything inside the box. You should not be able to move the cursor anywhere, it should remain in the top left corner. You may not be able to see it, the only way to ensure you have deleted it all it to double click around inside the box and delete anything you find. Now copy and re-paste in your email signature, using only Ctrl A, Ctrl C and Ctrl V.
Third Check - does the User have their text size display settings set higher than 100% in the computer settings?
To find this out, go to Control Panel > Display in your computer's settings. There you will see three text size options for 100%, 125% and 150%. If your computer is not set at 100%, it can cause the signature to look distorted when it's pasted in. Change the settings to 100% and press Apply to save them. Then re-install the signature following our guide.
The email signature preview box cutting off email signature view in Outlook 2019
We have noticed that the preview box in the Outlook 2019 email signature settings may cut off your HTML email signature preview. Usually the email signature has been pasted in correctly, so do not touch it at all once you have pasted it. Double check if your email signature is installed correctly, by composing a new email message instead and sending a test email to yourself.
When I compose an email message, it's composing in plain text
If you don't see any images or colors, or your email signature has lost it's formatting when you compose a new message, it's most likely that you have your compose settings are set to plain text. Go to your compose settings and change it to HTML. See this article for more information.
Need more help?
Please contact our Member Support Team through your Email Signature Rescue account using the red help button for direct assistance.
Troubleshooting: Where do I find my email signature HTML file
- If you are an Email Signature Rescue member and are logged into your account, you can download your HTML file directly from your Dashboard, by clicking on the Download button.
- If you have been emailed your HTML file, go to the email and open the file in your web browser.
- If you have your HTML file saved on your computer hard drive, navigate to where you have saved the HTML file and open it in your web browser.
Troubleshooting: I don't have an email signature HTML file
If you don't have an email signature HTML file, consider joining Email Signature Rescue now and get creating! We offer over 20 professionally designed and tested email signature templates, tools and features to create and manage your email signatures online and a whole lot more.