Before you start
You will need:
- Outlook 2010 installed and open
- Your email signature file (.html file) open your preferred browser (Chrome, Firefox, IE, Safari, Edge).
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You will need:
Not using Outlook 2010?
Please click on the version of Outlook you have installed below to be taken to the correct installation guide.
Begin the installation process by following the below steps.
Please read and follow any actions required in the "Before you start" section.
Open Microsoft Outlook 2010.
Once Outlook 2010 is open, select the 'File' tab at the top right of the program on the Menu Bar.
On the left hand side, click the 'Options' button.
Once the 'Outlook Options' box has opened, select the 'Mail' tab on the right hand side just beneath 'General'.
Click the 'Signatures...' button on the right hand side.
Click the 'New' button to create your Signature in Outlook 2010.
The 'New Signature' box will open. Enter what you would like to name your signature, and click 'OK'.
Login to your Email Signature Rescue account and click "Full Screen Preview" next to the email signature you would like to install in Outlook 2010.
If you have been emailed your signature file, simply open it in your default web browser.
Once the email signature is open in your web browser, press CTRL + A to highlight the signature, then press CTRL + C to copy the signature.
Important: Do not use your mouse to select the area, only use Ctrl + A as you may miss out on grabbing some of the code.
Change back to Outlook 2010, and paste (CTRL + V) your signature into the field.
OK the settings and you're done!
All done! Test your email signature by sending yourself or a friend an email.
These are our advanced email signature installation instructions for installing a HTML email signature in Outlook 2010. These should only be used if you are having issues with installing your email signature using our recommended instructions, or have been advised by Email Signature Rescue Support Staff to do so.
You need to open your email signature's HTML file in code view. This can be done a few ways.
Open your email signature HTML file in code view (see above) and copy the code by pressing Ctrl + A to select all, then Ctrl + C to copy the selection. Make sure you copy all of the code. Don't use your mouse to highlight the code, only use Ctrl + A.
Now open Outlook 2010. Go to your Signature settings by going to File > Options > Mail > Signatures... Create a new signature by clicking, "New". Give your signature a name you will remember, eg. your name, and then press OK to save.
Keep the File > Options > Mail screen open. This time when you click on the Signatures... button, hold "Ctrl" while you do it. This will open the Outlook 2010 signatures where they are saved on your computer's hard-drive, in the following location:
Find the signature .htm file that you just created, it will be called whatever you named your signature when you created it in Outlook 2010 just now, eg, your name. Right click on the correct .htm file and open it in Notepad, right-click > Open with > Notepad. When the .htm file is open in Notepad, select all of the text that is already in the file and delete it by selecting all (Ctrl A) and then Delete. Now, paste in your copied email_signature.html file by pressing "Ctrl V" (hold Ctrl and press the V button). Save the .htm file.
If this Advanced process is too hard, try watching the Advanced Video, click on Troubleshooting for further help, or consider just using the Recommended instructions instead. If you're a member, contact support through your member account for asdditional help.
This video shows the Advanced Installation for Outlook 2013. The same applies for Outlook 2010.
If you have tried our Written Instructions, Video Instructions and Advanced Instructions for installing your signature into Outlook 2010 and you run into any issues, please read through this troubleshooting guide before contacting Support for further help.
When should I use the Advanced Instructions?
You should use the Advanced Instructions if your images are distorted or quite blurry, or if you are concerned about images coming through as attachments in some Apple (Mac) email clients.
The images in my signature are blurry or distorted
If the images in your email signature are distorted or quite blurry, it could be a display setting on your computer. Go to Control Panel > Display in your computer's settings. There you will see three text size options for 100%, 125% and 150%. If your computer is not set at 100%, it can cause the signature to look distorted when it's pasted in. Change the settings to 100% and press Apply to save them. Then re-install the signature following our Recommended instructions.
If the email signature images are still blurry or distorted, after you have followed the above advice, and you have installed your email signature using our Recommended instructions, please use the Advanced Instructions instead. Our Advanced Instructions guide you on how to edit Outlook's created HTML email signature file directly. The reason the images may be blurry using our Recommended instructions, is because when you paste the email signature into the settings, Outlook saves your images and compresses them, and then attaches them to the email message in it's own way. If you paste the HTML directly into Outlook's created HTML file and override the Outlook created HTML (following the Advanced Instructions), it will no longer serve the blurry, compressed images that Outlook created, it will serve the images correctly, from the web server, as per your HTML file's instructions.
My email signature images are showing as attachments in some email software
If you are concerned about images showing as attachments when you send emails to some Apple Mac email clients, use the Advanced Instructions to install your signature. As explained in the above advice, this will force Outlook to use the images located directly on the web server, and not the ones it creates, compresses and attaches instead.
My email signature does not look right when I paste it into Outlook 2010
First check - has the user selected all of the HTML?
A majority of the time when this happens, the user installing the signature has not copied all of the relevant code before pasting it into Outlook 2010. To ensure that all of the code from the signature is copied, the user needs to use Ctrl A to select the signature when open in the browser or full screen preview and Ctrl C to copy it.If the user uses their mouse to select the code, they may not select all of the HTML for the signature to work correctly, which will cause the signature to look different when pasted in.
Second check - has the user deleted all prior HTML/ characters/text from the signature settings box before pasting?
You need to make sure you delete everything from the signature box before you paste the signature in. If you do not delete everything before you paste your signature in, it will not work correctly. Delete all of the email signature from the signature settings box by selecting it all (Ctrl A) then hit Delete. Make sure that your cursor is at the top left of the signature box and you cannot select anything inside the box. You should not be able to move the cursor anywhere, it should remain in the top left corner. You may not be able to see it, the only way to ensure you have deleted it all it to double click around inside the box and delete anything you find. Now copy and re-paste in your email signature, using only Ctrl A, Ctrl C and Ctrl V.
Third Check - does the User have their text size display settings set higher than 100% in the computer settings?
To find this out, go to Control Panel > Display in your computer's settings. There you will see three text size options for 100%, 125% and 150%. If your computer is not set at 100%, it can cause the signature to look distorted when it's pasted in. Change the settings to 100% and press Apply to save them. Then re-install the signature following our guide.
The email signature preview box cutting off email signature view in Outlook 2010We have noticed that the preview box in the Outlook 2010 email signature settings may cut off your HTML email signature preview. Usually the email signature has been pasted in correctly, so do not touch it at all once you have pasted it. Double check if your email signature is installed correctly, by composing a new email message instead and sending a test email to yourself.
When I compose an email message, it's composing in plain text
If you don't see any images or colors, or your email signature has lost it's formatting when you compose a new message, it's most likely that you have your compose settings are set to plain text. Go to your compose settings and change it to HTML. See this article for more information.
Need more help?
If you are still having issues with installing your email signature in Outlook 2010, you can try following our Advanced email signature installation guide by clicking on the Advanced link. However, these instructions are quite technical so please don't hesitate to reach out for support if you need it. You can also contact our Member Support Team through your Email Signature Rescue account at any time.