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Super easy HTML
email signatures

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My email signature keeps disappearing from Mac Mail

email signature

If your email signature won't save or keeps disappearing when you add it to your Mac Mail, there's a fix for this:

  • Go to System Preferences > iCloud
  • Uncheck "documents & data"

This is a known issue with Apple Mail, you can read more about it here. It looks like Apple are aware of the issue and working on it.


Update: May 8, 2017

Thanks to user ttttttttttt who posted this on the Apple forums on May 8, 2017. The issue has still not been fixed by Apple however there is a second workaround if the above steps do not work for you.


This fixed it for me, in case anyone else googles this issue of disappearing Mail signatures in El Capitan.

  • Quit Mail.
  • System Preferences > iCloud > iCloud Drive > Options... > Turn Mail OFF (Important: this is NOT the first Mail you see, in the main iCloud window, this is the Mail in the iCloud Drive options window).
  • Open Mail.
  • Make the changes to your email signatures.
  • Quit Mail to save the changes.
  • Reopen Mail to check your changes are still there, then quit again.
  • System Preferences > iCloud > iCloud Drive > Options... > Turn Mail ON (Important: this is NOT the first Mail you see, in the main iCloud window, this is the Mail in the iCloud Drive options window...).
  • Open Mail and your changes should still be there.

Make sure to follow the above paths exactly as written. If it isn't working for you, you might be turning off the wrong Mail. See the important notes above.

Everything you need to create, customize, manage and deploy HTML email signatures.

No Design Skills

No design skills required. Your signatures will look as beautiful as our examples. 20 easy to customize templates included.

No Tech Knowledge

Whether you’re a solo business owner, hairdresser, real estate agent or dog walker, anyone can create and install a signature!

Works With

Install in nearly all major email clients including Gmail, Apple Mail, Outlook, iOS and more. 50+ email clients, apps and software supported.

Reliable & Tested

We refine our HTML code and conduct extensive testing regularly to ensure it is industry-leading and works across all major email clients.

Save Time

Create, customize, edit, manage and deploy HTML email signatures from one central, easy to use system.

Save Money

No expensive IT staff, developers or designers needed. From signature design, to installation and support, we take care of it all.

Easy Duplication

10, 20, 30 or 100 staff? No worries! Duplicate signatures you’ve already created from the Dashboard to create multiple signatures quickly.

Support if you need it

Hit a snag? Help is only an email away. We're here for help with any design, installation and technical issues, should you need us.

Email Signature Software for Businesses and Designers.