How to install your HTML email signature in Apple Mail (OS X El Capitan)
Install your HTML email signature in no time! Use our signature installer or follow our step-by-step guides to install your email signature in Apple Mail for Mac OS X El Capitan.
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Before you start
Before you start:
- Ensure you've selected the correct installation guide for your macOS.
- Make sure you have your html email signature file or email signature key accessible.
- Open Apple Mail.
If you have a html signature file then you can follow the Step-by-Step Guide (Copy & Paste).
The Step-by-Step Guide is a simple installation which requires opening your email signature in your web browser (excluding Safari), and pasting it into your Apple Mail email client.
If you run into any issues during your HTML email signature installation in Apple Mail on Mac OS X El Capitan, please see the Troubleshooting FAQ before contacting support through your member account.
Install: Step-by-Step Guide (Copy & Paste)
Follow the Step-by-Step Guide
Open your email signature in Google Chrome or Mozilla Firefox.
If you're logged into your Email Signature Rescue account then you can view your email signature in Full Screen Preview.
Use only the Google Chrome or Mozilla Firefox web browser. Do not use the Safari web browser to copy your email signature from as there is a bug in Safari that will cause your images to stack vertically.
Now that your email signature is open in a new window, press Command + A to highlight the signature, then press Command + C to copy the signature.
Do not use your mouse to highlight your signature, use the key command. Using your mouse may result in you missing out on some code which will cause issues with formatting.
Open Apple Mail and create a new signature. To create a new email signature, go to your top toolbar and select Mail > Preferences...
then clicking on the Signatures tab to the top right. You should then see your email accounts in the left hand side of this window. Select the email account that you would like your email signature to be associated with, click on it and then press the + icon at the bottom to create a new signature.
Give the signature a name and then click into the signature text box and delete all of the contents. When the signature text box is completely empty, press Command + V to paste your email signature in.
The signature won't display the correct formatting in the signature window, this is completely normal and will look fine when we send the email.
Now that you've pasted your signature we want to set it as the default so it automatically sends with each email from that account. At the bottom of the window you will see Choose signature:, select the signature you named above.
Close your Preferences and save any changes if prompted.
Congratulations! Your email signature is now installed and ready to use!
If you're experiencing any issues installing your email signature within Apple Mail, you'll likely be able to find a resolution here.
My images are stacking on top of one another
This issue occurs when you copy your signature from Safari due to a bug in their software. As stated above in the guide, make sure you're copying your signature from Google Chrome or Mozilla Firefox to avoid this.
My signature isn't inserting when I compose an email
This can be due to one of two things. The first thing to check is that you selected your signature as your default. If that is correctly selected you need to make sure your signature is attached to your account. In your preferences window make sure your signature is visible when you click on your account and isn't only in All Signatures.
Still experiencing issues?
If you're a member of Email Signature Rescue, you can submit a ticket to our friendly support team through your member account using the red help button. If you're not a member and need help creating or installing your HTML email signature, consider joining Email Signature Rescue for assistance.
Troubleshooting: Where do I find my HTML email signature file?
Where do I find my HTML email signature file?
- If you are an Email Signature Rescue member and are logged into your account, you can download your HTML file from your dashboard or view it by selecting Full Screen Preview.
- If you have been emailed your signature file, open the email and you'll find it attached.
- If your email signature is managed by an account administrator or reseller, please get in touch with them and have them supply you with your signature file.