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email signature rescue

My email signature keeps disappearing from my iPhone

4th Feb 2015: FIXED! This issue has been fixed. Please see new instructions for installing your email signature in your iPhone here.

Update: 4th February 2015

We have a solution! Please use the above updated guides to install your signatures.

Our previous instructions told us to first setup the email signature in a desktop email program, like Apple Mail or Outlook, then email the signature to the iPhone or iPad and copy the signature from the email message and paste it into the iPad or iPhone's signature settings.

Upon investigating further, the images stored in the email message you receive with your signature included must be stored in a temporary location on your iPhone or iPad.

When we receive an email message, the images in the email are no longer referencing the images that are hosted online, like images for a HTML signature should be. Instead, they are saved to a temporary location on your iPhone or iPad. (This may have changed in an iOS update, as before 7.1.2 this previous installation method was working.)

So when we copy and paste directly from an email message, the images will disappear later on, because they are not referencing the images in the email signature's HTML file (hosted by us), they are now referencing the images in the email message, stored on the iPhone or iPad in a temporary location.

To overcome this, we simply email the HTML file directly to the iPhone or iPad via email, and open the HTML file in a new window, and copy the signature from there.

Now we are no longer copying the images from the email message, we are copying them from the HTML file, with the correct image file paths.

If your email signature won't save or keeps disappearing when you add it to your iPhone, there's a fix for this:

Over 90,000 email signatures created with Email Signature Rescue
  • cent21
  • dude-perfect
  • kw
  • mapspeople
  • mcafee
  • remac
  • saleslentz
  • seattleu
  • ucdavs
  • universal

No Design Skills

No design skills required. Your signatures will look as beautiful as our examples. 20 easy to customize templates included.

No Tech Knowledge

Whether you’re a solo business owner, hairdresser, real estate agent or dog walker, anyone can create and install a signature!

Works With

Install in nearly all major email clients including Gmail, Apple Mail, Outlook, iOS and more. 50+ email clients, apps and software supported.

Reliable & Tested

We refine our HTML code and conduct extensive testing regularly to ensure it is industry-leading and works across all major email clients.

Save Time

Create, customize, edit, manage and deploy HTML email signatures from one central, easy to use system.

Save Money

No expensive IT staff, developers or designers needed. From signature design, to installation and support, we take care of it all.

Easy Duplication

10, 20, 30 or 100 staff? No worries! Duplicate signatures you’ve already created from the Dashboard to create multiple signatures quickly.

Support if you need it

Hit a snag? Help is only an email away. We're here for help with any design, installation and technical issues, should you need us.

Everything you need to create, customize, manage and deploy HTML email signatures.

Email Signature Software for Businesses and Designers.

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